The Elizabeth Fry Society of Northern Alberta, in partnership with Public Safety and Emergency Services, operates Video Visitation Monitoring for the Edmonton Remand Centre. Videoconferencing technology is used to connect prisoners with their family members and friends. This technology allows visitors to create their own profiles, book up to 7 days in advance and have more visitors per call. This service can be accessed through any electronic device internationally.

How to Book a Visit
Visitation has moved online. Go to https://visitcorrections.alberta.ca/app and create a profile by clicking “Register Today”.

How to Create a Profile
Provide visitor information and valid government issued photo ID.

Examples include:

• A driver's license

• A passport

• A treaty card

• Provincial ID card

Procedure Upon Online Check-In
All visitors must properly identify themselves upon online check-in. Visitors are required to show one piece of valid government-issued photo ID.

Visiting Hours
Seven days a week:
9 a.m.–11 a.m. | 1 p.m.–4 p.m. | 6 p.m.–9 p.m.
Closed on Christmas

With these hours, up to 960 visits a day are possible.

Please arrive 15 minutes before a scheduled visit so that the check-in process can be completed. Visitors arriving after the start of their scheduled visit may not be allowed to visit.

Visitation Centre Location:
Centre 170
10403 - 172 Street NW
Edmonton, AB T5S 1G4
Free parking is available west of the building, behind Centre 170 in the lot provided and on 172 Street.
Edmonton Transit bus stop 8648 is one block south of Centre 170 at 172 Street and 103 Avenue. Plan your trip with the ETS Trip Planner.

How to Book a Visit:
Visitation is by appointment only. Walk-in visits are not permitted.
Each visit is limited to 25 minutes. Same-day visits appointments are not permitted.

To book an appointment:
Dial 780-638-5454 (Edmonton and area)
Dial 310-0000, then dial 780-638-5454 (toll-free access in Alberta)

Procedure Upon Arrival:
All visitors must properly identify themselves upon arrival at the visitation centre. Visitors are required to show one piece of valid government-issued photo ID that shows a visitor's date of birth. Examples include:

• A driver's license

• A passport

• A treaty card

• An Alberta ID card

Visitation Guidelines:
Visits are limited to a maximum of 5 visitors per visit as per the following:

• 3 Adult visitors; or

• 2 Adults responsibly supervising up to 3 minors; or

• 1 adult responsibly supervising up to 4 minors

Visitors under the age of eighteen are not permitted to visit a prisoner unless they are accompanied by a responsible adult. Visitors under the age of eighteen who claim to be married or living common law with a prisoner may be allowed to visit:

• After authorization by the centre security office, and

• After confirming their status through proper documentation

Proper documentation may include:

• A marriage certificate

• A rental agreement made out to both the prisoner and visitor

• A statutory declaration

Visitation Room Rules:

Read the Visitation Room Rules before you plan a visit. Violating any of these rules may result in:

• Termination of your visit and/or

• Suspension of future visitation privileges

Rules:

• No displays of pornographic or offensive material.

• No displays of social media websites or other digital media (this includes television screens, computer screens, etc.).

• No visual recording of the visit by the visitor using a recording device or by any other means.

• No displays of sexualized behaviour. This includes sexual dancing and/or miming of sexual acts/intercourse.

• Proper attire is required at all times. Clothing worn must not expose the breast, genitalia, or buttocks area, or be so tight fitting or sheer as to have the same effect.

• There shall be no displays of weapons, gang signs, hate symbols, illegal drugs, or drug paraphernalia.

• No new visitors should normally enter the video frame once the visit has commenced.

• No operating of any motor vehicles during a video visit. The following rule violations will result in immediate termination:

• Any abusive or threatening language directed at staff supervising video visits.

• Any display of nudity by the visitor or inmate.

• Any criminal activity by either the inmate or visitor. This includes attempts to breach court ordered no-contact orders.

• If the visitor or inmate is noticeably intoxicated.

• If during the visit the approved inmate is replaced by another inmate.

• No offensive language, gestures, or pictures.

For more information please contact: