Housing Support Worker
The Elizabeth Fry Society of Northern Alberta (Efry) advances the dignity and worth of women, girls and gender-diverse people who are criminalized and those who are considered at risk. Efry recognizes and is deeply concerned about the overrepresentation of Indigenous women in the criminal legal system. As an agency, together with the Canadian Association of Elizabeth Fry Societies, we call for important policy and governance reform that will recognize and eliminate the discrimination, victimization, and criminalization of Indigenous women throughout Canada.
To address the rates of homelessness, and the deep concern over the criminalization of poverty, Efry is opening an Emergency Shelter for women. We are recruiting team members to help us end the cycle of poverty, prison, homelessness and despair for the people we serve.
Job Overview: As a Shelter Support Worker, you will play a crucial role in providing support and assistance to women experiencing homelessness in a compassionate and empowering environment. The primary responsibility is to ensure the safety, well-being, and dignity of residents while promoting a positive and supportive atmosphere within the shelter.
Key Responsibilities:
Resident Support:
Provide empathetic and non-judgmental support to women staying at the shelter.
Conduct intake assessments to understand the immediate needs and concerns of residents.
Develop and implement individualized service plans to address residents' goals and challenges.
Safety and Security:
Maintain a secure and safe environment within the shelter.
Monitor access to the facility and enforce security protocols.
Collaborate with security personnel to address safety concerns.
Crisis Intervention:
Respond to crisis situations with sensitivity and professionalism.
Utilize skills and knowledge of protocols for de-escalation and crisis management.
Liaise with appropriate partners, resources and emergency services as needed.
Daily Operations:
Oversee daily operations, including meal distribution, chores, and other routine activities.
Coordinate and participate in daily resident meetings to address concerns and provide information.
Ensure the cleanliness and orderliness of common areas.
Case Management:
Maintain accurate and confidential records of resident interactions and progress.
Collaborate with case management staff to address long-term goals and support residents in their journey toward stability.
Community Resources:
Connect residents with available community resources, including healthcare, legal assistance, job training, and educational programs.
Build and maintain positive relationships with local service providers and agencies.
Cultural Competence:
Demonstrate cultural competence and sensitivity to the diverse backgrounds and experiences of shelter residents.
Foster an inclusive and respectful environment for all residents.
Communication:
Communicate effectively with residents, staff, and external partners.
Contribute to regular staff meetings and training sessions.
Provide clear and timely documentation of incidents, activities, and resident progress.
Team Collaboration:
Collaborate with shelter team, Efry team, and other stakeholders to ensure a coordinated and comprehensive approach to resident care.
Participate in training and professional development opportunities.
Other duties as assigned.
Qualifications:
Values that align with the work of the Elizabeth Fry Society is a must.
Education in social work, psychology, or related field preferred.
Relevant experience in social services, counseling, or crisis intervention.
Knowledge of issues related to homelessness, trauma, and intersectionality.
Knowledge of and proven respect for Indigenous Social History.
Strong communication and interpersonal skills.
Ability to work collaboratively in a team setting.
Empathy, patience, and a non-judgmental approach.
At this time, we are hiring for full time positions, casual positions, and supervisory positions. Please indicate your preferred choice. If you have 2 + years of supervisory experience, please highlight this in your application package.
How to Apply: Interested candidates should submit a resume and cover letter to:
hr@efrynorthernalberta.com
Please include "Shelter Worker Application" in the subject line. Applications will be accepted until all positions are filled. Only those selected for an interview will be contacted. No phone calls please.
The Elizabeth Fry Society of Northern Alberta is an equal opportunity employer. We encourage individuals from diverse backgrounds to apply.
About Elizabeth Fry Society of Northern Alberta:
The Elizabeth Fry Society of Northern Alberta (Efry) advances the dignity and worth of women, girls and gender-diverse people who are criminalized and those who are considered at risk. Efry recognizes and is deeply concerned about the overrepresentation of Indigenous women in the criminal legal system. As an agency, together with the Canadian Association of Elizabeth Fry Societies, we call for important policy and governance reform that will recognize and eliminate the discrimination, victimization, and criminalization of Indigenous women throughout Canada.
To address the rates of homelessness, and the deep concern over the criminalization of poverty, Efry is opening an Emergency Shelter for women. We are recruiting team members to help us end the cycle of poverty, prison, homelessness and despair for the people we serve.